Information technology (IT) and computer networking support companies that serve small- and mid-size enterprises (SMEs) are facing significant challenges satisfying their customers’ rapidly changing requirements in an increasingly competitive market.

A growing proportion of Small and Medium sized enterprises have become so dependent on their IT/network operations that they can no longer afford downtime or poor performance. As a consequence, they are now evaluating the quality of support from their IT/network suppliers based on how well they prevent problems from occurring within their computer network rather than how quickly they resolve problems.

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To meet these rising expectations, Information Technology and computer networking service and support companies must deliver a set of ‘managed services’ that include ongoing monitoring and proactive management capabilities.

That's where TCS' Flat Fee I.T. program comes into play.

For a reasonable monthly fee, you can know your Information Technology and Computer Networking needs will be taken care of before problems arise. Having fixed costs means you can budget for IT / Computer Networking support and avoid service and repair surprises. Call us today! 336-632-0860

Our flat fee I.T. offering is really about providing our customers with a predefined set of services for an agreed upon flat fee.  For some clients, this is a flat fee comparable to hiring an IT person or an IT department.  For other clients it is a much narrower offering of monitoring and maintaining their computer network for a set price.

 To find out more about Flat Fee I.T. and how it can work for you, contact us by clicking here or calling 336-632-0860.

We believe that Flat Fee I.T is:

• Efficient - Productive of desired effects; especially:  productive without waste
• Predictable - To declare or indicate in advance; especially:  foretell on the basis of observation, experience, or scientific reason.
• Intelligent - Guided or controlled by a computer; especially:  using a built-in microprocessor for automatic operation, for processing of data, or for achieving greater versatility.

What does Flat Fee I.T. include?

Essentially, Flat Fee I.T. is a defined set of services that are delivered for a flat fee on a recurring basis.
 
Flat fee I.T. shifts our relationship with our client from a time and materials model, where something needed to break for us to get paid, to ‘flat fee for service’ where our highest profits and happiest customers, come from things not breaking.  The burden to maintain stability and to minimize disruption of service falls to us the service provider.
 
This paradigm shift in service delivery is the result of new technology developed over the last several years, which allows our technical staff to remotely manage and maintain data networks, thereby saving our clients downtime, which saves them money.
 
Our Flat Fee I.T. offering allows us to continually monitor their business critical functions such as Servers, Firewalls, remote offices, key desktops as well as Line-of-Business Applications.  The objective for both TCS and our clients is maximum uptime, 24 hours a day, 365 days a year.

Because the needs of our customers vary we have created more than one type of Flat Fee offering.  These range from all-you-can-eat 24x7 to routine monthly maintenance of your critical servers for a flat fee.
 
Each client is unique and so a careful assessment is required before we can provide a Flat Fee proposal.

Are you Considering Flat Fee I.T. for your business? If so, please fill out the form below if you would like to be contacted by one of our representatives to learn more about TCS's Flat Fee I.T.
You may also click here to send a direct email or call 336-632-0860 to speak with a representative now.