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Total Computer SolutionsClient Testimonials
"Thanks to TCS for being a great partner – hyper-responsive to our needs – and for working as a team with our team to help us get back on-line without missing a beat." 
Bill Ball - CFO - Frank L. Blum Construction
Services For Accounting Firms
We understand that accounting firms bill for their time, which means uptime is directly linked toprofitability. At TCS our objective is to improve your bottom line by minimizing your firm's annual downtime. Consider the following scenario to see how much downtime can cost your firm:
|
Hard Downtime Metrics |
Averages |
|
Outages per Month |
1.8 |
|
Duration per Outage |
1.3 Hours |
|
Total Hard Downtime per Year |
28 Hours |
|
Number of Employees Effected |
25 |
|
Hourly Wage per Employee |
$33 |
|
Cost of Hard Downtime Assuming 100% Productivity Loss Assuming 80% Productivity Loss Assuming 60% Productivity Loss |
$23,100 $18,480 $13,860
|
|
Respondent-Reported Revenue Loss |
|
|
Total Hard Downtime Hours per Year |
28 Hours |
|
Estimated Total Revenue Loss per Hour (Billing at $75 an hour x 25 employees) |
$1,875 |
|
Revenue Loss per Year |
$52,500 |
|
Total Losses per Year |
$75,600 |
Minimizing downtime is fundamentally about being proactive. We're sure you can appreciate this in your business, too. It's frustrating for you when a client asks for help with their taxes on January 2nd. Poor planning, poor results, right?
Aside from our considerable knowledge base, the most important ingredient of the TCS service offering is Proactive Planning. We fix problems when they are small; a small problem is generally manageable and inexpensive. However, procrastination causes issues to grow into more serious problems.
- TCS Monitors our Clients Networks 24x7, watching for warning signs or small problems that we can address before they become big problems that create downtime.
- On a Monthly basis we perform Preventative Server Maintenance with that same goal in mind.
- We also recommend and install Backup and Disaster Recovery solutions so that in the event of a catastrophe you can be up and functional quickly.
