Hackers getting bolder:
Last Friday morning I’m home because I just got back in town from a conference and there is 6 inches of snow on the ground in North Carolina.
My wife was on the phone with somebody claiming to be from Microsoft and they called her on our home phone number because our home computer was sending them alerts about malware being on the machine. He claimed that he had called us proactively to help us fix this issue and he was asking my wife to connect to a particular website so he could take over our computer and resolve this issue. She was getting uncomfortable with his requests and because I was home she handed the phone to me. I asked him point blank if he was with Microsoft and he wouldn’t answer. He directed me to look at the screen my wife had pulled up that showed lots of “problems” with our computer and that was why it was sending out alerts. I looked at what he was directing me to and it did look like problems to the untrained eye but I knew that is was normal stuff like cookies or errors that were typical on every computer. His number was showing as “unknown” so I couldn’t do much other than threaten him and hang up.
He was trying to direct my wife to a site that would allow him to take control of the PC and I can only guess at what he would install once he gained control.
Don’t allow a stranger to take control of your PC unless you initiated the call to them in an attempt to fix an issue. If somebody calls like this, request that you be allowed to call them back. If they are legitimate they should have no problem with providing you with their telephone number.
Thought you would want to know that this happened and I hope it was an isolated incident.