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Patching and Updates

Relax. You no longer have to worry about all the things that could go wrong with your server due to lack of routine preventative maintenance. In fact, many of the potential problems your server faces can be detected automatically while they are a small problem and corrected with a few simple steps. TCS uses state of the art technology that alerts us to the first sign of a problem. Our objective is to handle these issues when they are minor and not let them become major.

Our preventative services include:

Respond to alerts generated by monitoring tools
Review server event logs for errors
Test backups with limited restore
Confirm security patches & software updates, Install as needed
Test internet connection speed
Defragment hard drive

TCS offers a monthly service plan that provides your business with timely, routine maintenance. Most network administrators stay so busy with user issues or firefighting that they have trouble getting around to doing the regular maintenance that all networks need to stay healthy. When the CEO is on the phone, you do not ask them to wait while you finish patching and updating a PC. The paradox is that if you do not do the necessary patching and updating, you end up having more emergencies. In many ways, the Network Admin is torn between supporting his users and doing the things that they know will benefit the organization in the long run. TCS can help by handling the routine ‘boring’ work of patching and updating and leave internal personnel more time to manage the user-facing issues that are more urgent.

Our role is to make sure your network is as stable as possible. We do this by providing a team of qualified technical personnel to perform routine and emergency services on your system. Most of our clients are based in Central North Carolina however through the use of the internet, our tools and a network of like-minded service providers, we service and support locations all over the Southeast.