What is 24×7 monitoring and why do I need it?
Continuously monitoring your network is important because if you can catch a problem while it is small you can potentially avoid having it escalate and create a much larger problem that results in network and user downtime. A simple example is monitoring your server(s) available disk space. If the C drive of a server gets to full it can cause the server to crash and data will potentially be lost or corrupted. By setting threshold and monitoring to those thresholds we can prevent many pesky problems from becoming more serious. Similarly by continually monitoring all of the computers on your network we can know if a machines antivirus software is not updating properly and take action to correct that before the machine contracts a virus which results again in lost data or user disruption while the virus or malware is cleaned. No monitoring software is flawless and there is still the potential to have these kind of issues but not having tools installed to monitor your devices is like driving without being able to see your dashboard and all the gauges that you need to be aware of.
TCS has partnered with the premier network, PC and Server monitoring tools on the market today. We can be alerted if the temperature in your server gets above the manufacturers recommended limits, If your hard drives are getting full or if a piece of non-approved software gets installed on a PC or laptop. This same software allows us to remotely take over your machine (with permission) and correct a problem before that user is even aware of the issue. Our system can page a member of our technical team if a critical use server goes down and many times we will be correcting the issue before you have even had time to pick up the phone and call.
24×7 monitoring provides you with peace of mind that an ever vigilant network administrator is watching your network, making sure that things are operating smoothly.
For more information and a no obligation consultation call 336-632-0860.