Internet Compliance Monitoring
Internet Compliance Monitoring
In an ideal world, everything conducted at a business would be related to market, but that is not typically the case. Just as the telephone, company car, and photocopier have been used for non-business related matters, so too has the Internet and email.
Consider the following statistics:
- According to IDC Research, 30% to 40% of Internet use in the workplace is not related to business
- In a survey conducted by Sex Tracker, 70% of all Internet porn traffic occurs during the typical workday of 9-5
- A study by Vault.com revealed that 37% of workers say they surf the web always at work on personal rather than business matters
- The cost of employees surfing the web from their office PCs is estimated to cost US companies more than 1 billion dollars a year (http://surveilstar.com/employee-internet-monitoring-research-resources.html).
Also, companies are now facing challenges from Internet misuse that include:
- Time and productivity losses by employees using company time to visit non-business sites
Bandwidth limitations when personal Internet use clogs up network access
- Security threats when hackers or harmful applets enter the corporate network from unsecured websites
- Legal repercussions when an objectionable or dangerous material is introduced into the business environment
- As can be plainly seen, the net effect of inappropriate Internet usage can damage an enterprise’s productivity by reducing revenue, increasing costs and exposing the business to unwarranted litigation. In its simplest terms, abuse of Internet access can be a significant cost factor to doing business.
There is an increasingly more significant number of businesses that monitor what their employees do on the Internet in the workplace. With studies revealing that about half of all corporations routinely use various methods from email monitoring and website blocking to phone tapping and GPS tracking, combined with a policy to manage productivity and minimize litigation, security, and other risks.
Employers are primarily concerned about inappropriate web surfing, with 66% monitoring Internet connections. A total of 65% of companies use software to block links to inappropriate websites, especially sites with sexual, romantic, or pornographic content; games; social networking; entertainment; shopping or auction and sports. Others use URL blocks to stop employees from visiting external blogs. Whether or not employers should engage in this practice or not often leads to a severe and spirited debate that puts an individual’s right to privacy vs. the organization’s right to security at the center of the controversy. So far, the courts have upheld the power of a business to conduct surveillance and monitoring of what happens in the workplace, and there isn’t any indication that this will change. Companies have been aggressive in protecting themselves and their corporate resources. To date, 28% of employers have fired workers for misusing email, and nearly one third have fired employees for abusing the Internet, according to the 2007 Electronic Monitoring & Surveillance Survey from American Management Association (AMA) and The ePolicy Institute.
If monitoring and managing where your employees go on the internet is important to you call us today for a no-obligation consultation 336-804-8449 or fill out a form here to be contacted by one of our representatives.