Track Existing Service Tickets

Total Computer Solutions

To Review the Status of an Existing Service Ticket:

  1. Connect to our Web portal at http://connect.tcsusa.com/support
  2. Log in with your e-mail address
  3. Based on your security settings you will be able to view your service tickets or add a new service ticket.

If you do not have a password, please see the steps below to get access to the Portal.

To get a username and a password so that you can access the Portal:

Please e-mail help@tcsusa.com and include the following:

  1. Your First and Last Name
  2. Your E-mail Address
  3. Company Name
  4. Portal Account Request should be the subject of your e-mail
  5. Your password for the portal will be e-mailed directly to you