Managed IT Services
Most small and mid-sized businesses have become so dependent on their technology that they can no longer afford downtime or slow performance. Therefore, they are now evaluating the quality of support from their IT/network suppliers based on how well they prevent problems from occurring within their computer network more than how quickly they resolve issues. Total Computer Solutions (TCS) delivers a set of Managed Services that include ongoing monitoring and proactive management capabilities to meet these expectations. To hear what our clients have to say about TCS’s Flat Fee IT program.
Flat Fee IT Is:
- Efficient – Flat Fee IT increases productivity by keeping users working with minimal disruptions.
- Predictable – Surprises do not work well in IT. Keep your network and technology needs boring with proactive maintenance and regular observation.
- Intelligent – Discover a flexible IT plan that allows you to manage your growth while accessing the full range of TCS’ experience.
How Does Flat Fee IT Work?
The “old way” of measuring IT services was gauged by how quickly technicians responded to break/fix issues. Today’s IT professionals are measured by how little downtime their clients experience and response time. TCS uses remote monitoring to continuously scan your network for minor issues that could become serious if not resolved.
Our Flat Fee IT offering allows us to continually watch business-critical functions such as servers, firewalls, remote offices, essential desktops, and Line-of-Business Applications. The goal for both TCS and our clients is maximum uptime, 24/7/365.
Get Started Now!
For a reasonable monthly fee, you can know your IT and Computer Networking will be taken care of before problems arise. Having fixed costs means you can budget for IT / Computer Networking support and avoid service and repair surprises.
Each client is unique, and a careful assessment is needed before we can supply a Flat Fee proposal.
Call us today at 336-632-0860 or fill out the form below if you want to be contacted by one of our representatives to learn more about TCS’s Managed IT Services.